Position title
Data and CRM Analyst
Description

Requirements

  • Degree in an appropriate field of study: Engineering/IT/Computer Science
  • No work experience required
  • An exceptional ability on computers (Office365/Excel/VBA)
  • Experience with CRM software (e.g. HubSpot, Salesforce) and BI tools (e.g. Tableau, PowerBI) beneficial
  • Familiarity with Data Science tools and programming languages (e.g. R, Python, etc.) preferred
  • Special interest in mastering new software systems
  • Attention to detail
  • Must be able to take initiative and be creative
  • Ability to communicate well
  • Fluency in English and Afrikaans

 

Responsibilities

  • BI and Analytics Responsibilities:
    • Plan, execute and visualize analysis that will benefit teams across the business
      • E.g. cohort analysis, forecasting, sentiment analysis, customer lifetime value modelling, trend analysis, etc.
    • Assist with improving reporting and data analysis for marketing team, specifically using Google Analytics and Google Ads
    • Optimize current reporting processes (e.g. using Excel/Tableau/PowerBI)
  • CRM Responsibilities:
    • Ensure data consistency and integrity with other internal systems
    • Troubleshoot any technical issues
    • Database cleaning e.g. perform regular list hygiene to maintain health of our database.
    • Collaboration with marketing teams across estates to provide CRM support e.g. Create targeted lists, Manage list imports
    • Build and manage email templates
    • Set up of automations for various internal and external processes
    • Manage and report on short-term projects
Employment Type
Permanent
Industry
FMCG
Job Location
Paarl, Western Cape
Base Salary
R 20000 - R 30000
Date posted
February 18, 2022
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Position: Data and CRM Analyst

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